7c77 Privacy Policy — Your Data, Protected

This Privacy Policy explains how 7c77 ("the Platform", "we", "us") collects, uses, stores, and protects the personal data of players who register and use the 7c77 platform at 7c77.biz. It also explains the rights you have over your personal data and how to exercise them.

7c77 is built for players in Bangladesh. Every part of this Privacy Policy is written with Bangladesh-based players in mind — the payment methods we support, the verification processes we use, and the way we communicate with you are all designed around the local context.

By registering an account on 7c77, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with any part of this policy, you should not register an account or use the platform.

7c77 collects personal data in three main ways: information you provide directly when registering or using the platform, information generated automatically by your use of the platform, and information received from third-party service providers such as payment processors and identity verification services.

Information You Provide

• Registration data: Full name, date of birth, phone number, and any other details entered during account creation.
• Verification documents: Government-issued photo ID and payment method proof submitted during the KYC (Know Your Customer) process.
• Payment information: Mobile money account numbers (bKash, Nagad, Rocket) used for deposits and withdrawals. We do not store full payment credentials — only the reference details needed to process transactions.
• Support communications: Messages, chat transcripts, and emails exchanged with the 7c77 support team.

Information Collected Automatically

• Device and browser data: IP address, device type, operating system, browser type and version, and screen resolution.
• Usage data: Pages visited, games played, session duration, bet history, and navigation patterns within the platform.
• Transaction data: Deposit amounts, withdrawal requests, bonus usage, and wagering activity — all linked to your account.
• Cookie data: Session identifiers, preference settings, and anonymised analytics data. See the Cookies section for full details.

Information from Third Parties

When you make a deposit or withdrawal via bKash, Nagad, or Rocket, the relevant payment provider shares transaction confirmation data with 7c77. Identity verification providers may share the result of document checks. Fraud prevention services may share risk scores associated with your device or payment method.

Every piece of data 7c77 collects is used for a specific, defined purpose. We do not use your data for purposes beyond those listed here without first obtaining your consent or being required to do so by law.

If you have opted in to receive promotional messages from 7c77, we may contact you about new games, bonuses, and platform updates. You can opt out of promotional communications at any time by contacting support or updating your account preferences.

7c77 processes your personal data on one or more of the following legal bases, depending on the specific processing activity involved.

• Contract performance: Processing your registration data, payment information, and account activity is necessary to provide the services you have signed up for. Without this processing, we cannot operate your account.
• Legal obligation: Identity verification, transaction record-keeping, and fraud reporting are required by applicable law. We process this data to comply with those obligations regardless of your preferences.
• Legitimate interests: Fraud prevention, platform security, and anonymised analytics are processed on the basis of our legitimate interest in operating a safe and functional platform. These interests do not override your rights.
• Consent: Promotional communications and non-essential cookies are processed only where you have given explicit consent. You can withdraw consent at any time.

7c77 does not sell your personal data. We share data only with the categories of third parties listed below, and only to the extent necessary for the stated purpose.

• Payment processors: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals. Their handling of your data is governed by their own privacy policies.
• Identity verification providers: KYC service providers receive your identification documents to verify your identity. Documents are processed securely and not retained beyond the verification period.
• Fraud prevention services: Risk assessment tools receive device and transaction data to detect and prevent fraudulent activity on the platform.
• Game providers: Third-party game studios that supply games to 7c77 may receive anonymised session data for game performance monitoring. No personally identifiable information is shared with game providers.
• Regulatory and law enforcement authorities: 7c77 will disclose personal data to relevant authorities when required to do so by law, court order, or regulatory instruction.

7c77 retains personal data for as long as your account is active and for a defined period after account closure. Retention periods are determined by the type of data and the legal obligations that apply to it.

After the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to you. Anonymised data may be retained indefinitely for statistical and analytical purposes.

Protecting your personal data is a core responsibility at 7c77. We implement technical and organisational security measures appropriate to the sensitivity of the data we hold and the risks associated with its processing.

• Encryption in transit: All data transmitted between your device and 7c77 servers is encrypted using TLS 1.2 or higher. The padlock icon in your browser confirms this connection is active.
• Encryption at rest: Sensitive data stored on 7c77 servers — including identity documents and payment references — is encrypted at rest using AES-256 encryption.
• Access controls: Access to personal data within 7c77 is restricted to staff who need it to perform their job functions. Access is logged and reviewed regularly.
• Intrusion detection: Our infrastructure is monitored continuously for unusual activity. Automated alerts are triggered by access patterns that deviate from normal behaviour.
• Two-factor authentication: 7c77 offers two-factor authentication for player accounts. We strongly recommend enabling this feature in your account settings.

7c77 uses cookies — small text files stored on your device — to make the platform work correctly and to understand how it is being used. We use three categories of cookies.

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking core platform functionality.
• Preference cookies: Remember your settings such as language preference, game display options, and notification preferences. Disabling these means your preferences will not be saved between sessions.
• Analytics cookies: Collect anonymised data about how players use the platform — which pages are visited most, where players navigate from, and how long sessions last. This data helps us improve the platform. No personally identifiable information is included in analytics data.

7c77 does not use advertising cookies or allow third-party advertising networks to place cookies on the platform. You can manage or delete cookies through your browser settings. Note that disabling essential cookies will prevent you from logging in to your account.

You have a number of rights over your personal data held by 7c77. These rights can be exercised by contacting the support team via live chat or email. We will respond to all valid requests within 30 days.

Some rights are subject to limitations. For example, we cannot delete transaction records that we are legally required to retain. Where a request cannot be fulfilled in full, we will explain the reason clearly and fulfil as much of the request as possible.

7c77 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is part of the registration and KYC process, and accounts found to belong to underage individuals will be closed immediately.

If you believe that a minor has registered an account on 7c77, please contact our support team immediately at [email protected]. We will investigate and take appropriate action, including deletion of any personal data collected from the minor.

7c77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make significant changes, registered players will be notified via the phone number or email address associated with their account before the changes take effect.

Minor updates — such as clarifications or corrections that do not affect how your data is used — will be published here with a revised "last updated" date and no separate notification. We recommend checking this page periodically to stay informed.

Continued use of the 7c77 platform after an updated Privacy Policy has been published constitutes acceptance of the updated policy. If you do not agree with the updated policy, you should stop using the platform and contact support to close your account.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal data is being handled, the 7c77 support team is available 24 hours a day, seven days a week.